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Air India comes to the aid of flood-hit Kochi


Media Release

Kochi, Aug 19: Air India, true to its reputation, spread its wings to stand with the people stranded in the devastating flood wreaking havoc in Kerala.

From the moment, operations were suspended at Cochin Airport, Air India along with its subsidiary Air India Express, swung into action and took the lead in announcing steps taken to help affected passengers through waiver of applicable penalties on re-issuance, date change, no-show, cancellation and refund charges for travel from/to Kochi, Kozhikode and Thiruvananthapuram for both domestic and international flights, on confirmed tickets issued on or before August 17.

Regular updates of other relief measures were uploaded round the clock through the official social media platform and through the call centres of Air India and Air India Express.

Most Air India and Air India Express flights operating from Kochi Airport to destinations to the Gulf, like Dubai and to other stations like Delhi, Mumbai, Chennai etc were rescheduled to operate from Thiruvananthapuram.

As an exemplary initiative to fly out stranded people, AI’s subsidiary Alliance Air operated a non-commercial ‘proving flight’ on an ATR (turboprop) to Kochi's naval base, with a team of DGCA, AAI and flight safety officials. Flight 9I 105 landed at Kochi at 1240 hrs from Bengaluru and the return flight 9I106 took off from Kochi at 1345 hrs.

This whole exercise was aimed at confirming the feasibility of having Alliance Air operate more flights to Cochin’s defence airbase with turboprops to evacuate passengers.

Whether it is the tsunami in Port Blair, earthquake in Kathmandu, floods in Kerala or Chennai, landslides in the hills or during any natural calamity or strife, Air India invariably acts as the nation's second line of defence going beyond any call of duty or commercial interest.


Comment on this article

  • peter, mangalore

    Tue, Aug 21 2018

    good gesture ,,, we request the govt of india not to privatize the airline since the private airline has showed its true colour by trying to exploit the citizens by hiking the air fares

    DisAgree Agree Reply Report Abuse

  • Nikl, Bangalore,Malpe

    Mon, Aug 20 2018

    AI should also focus on coastal districts of Karnataka and Kodagu that has been affected due to floods. Kindly use our airports nearest to these places which is in Mysuru and Mangaluru. Both are equally equipped to small and medium aircrafts. It is of utmost importance. Please look into this matter. Air force can use these facilities to help flood victims.

    DisAgree Agree Reply Report Abuse

  • Joyson, Kadri

    Mon, Aug 20 2018

    Is there a airport in Mysore????.

    DisAgree Agree [1] Reply Report Abuse

  • Vincent Rodrigues, Bengaluru/Katapadi

    Mon, Aug 20 2018

    Good gesture of Air India indeed

    DisAgree Agree [1] Reply Report Abuse

  • Dr.S.Kamath, Mumbai

    Mon, Aug 20 2018

    Air India has been always helping like Mother India
    Whatever their profit loss issue be I love Air India

    DisAgree [1] Agree [1] Reply Report Abuse

  • R.krishna, Mangalore

    Sun, Aug 19 2018

    When private airlines are exploiting the affected people by over charging, the action of Air India is commendable.

    DisAgree Agree [11] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Sun, Aug 19 2018

    Appreciated ...

    DisAgree [1] Agree [16] Reply Report Abuse

  • Robotkem, Kemmannu

    Sun, Aug 19 2018

    VERY VERY MUCH....

    DisAgree [1] Agree [5] Reply Report Abuse

  • Rita, Germany

    Sun, Aug 19 2018

    A nice service from AI.Even it has made some news about its flights,good it has come to help.May God bless them.Feel so sad about flood hit citizens of India ,feel something to be done for them :But how ?

    DisAgree [1] Agree [11] Reply Report Abuse

  • Maniar, Suratkal

    Sun, Aug 19 2018

    In kerala relief camp..gujarati seva samiti are doing extra ordinary service by providing food for affected people.

    DisAgree [30] Agree [11] Reply Report Abuse

  • Nawaz, Udupi/ Kuwait

    Sun, Aug 19 2018

    @Maniar,

    Are you from Suratkal or from Surat?
    There are so many other organizations who are doing their best to help the flood affected people of Kerala. Why are you just praising one group from your fekubaba's place.

    DisAgree [1] Agree [25] Reply Report Abuse

  • Rolf, Dubai

    Mon, Aug 20 2018

    Will you please inform your cheddi goverment to stop beef export and send it to Kerala .people need food .

    DisAgree Agree [1] Reply Report Abuse

  • Sandra, Dubai

    Sun, Aug 19 2018

    good work by Air India team in this term :)

    DisAgree [1] Agree [23] Reply Report Abuse

  • Vincy, Bangkok

    Sun, Aug 19 2018

    There are 6 BJP MLA'S from DK.
    Shiradi charmadi gets blocked now and then why this 6 people team cannot try two extra air India flights for mangalore Bangalore route?

    DisAgree [6] Agree [30] Reply Report Abuse

  • Jayanth, Bangalore

    Sun, Aug 19 2018

    There are 5 Lakh people from DK and Udupi in Bangalore. 95% of them in small business or jobs. Even putting 100 flights is not going to help them

    DisAgree [10] Agree [12] Reply Report Abuse

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