Madikeri: ATM dispenses Rs 500 instead of Rs 100, public withdraw Rs 1.7 lac


Madikeri, Jan 11 (IANS): A Canara Bank automated teller machine (ATM) served Rs 500 notes when customers wanted to withdraw Rs 100 notes here on Wednesday, sparking a public rush to withdraw Rs 1.7 lakh rupees,an official said on Saturday.

"The ATM cash handling agency made a goof up. Instead of loading the Rs 100 notes, they filled that tray with Rs 500 notes, leading to Rs 1.7 lakh being withdrawn," Kodagu superintendent of police Suman D Pennekar told IANS.

Pennekar said whenever a customer tried to withdraw Rs 100, the ATM served a Rs 500 note for some time when the ATM malfunctioned in Madikeri town of Kodagu district.


Representational image

"Somebody brought it to the notice of Canara Bank. The bank did not approach the police about the development but tried its own ways to recover the money," said Pennekar.

The bank identified the people who withdrew the Rs 500 notes and managed to recover the money but found two persons holding on to Rs 65,000.

"A couple of the customers were reluctant to return the money back saying it was the bank's mistake, those two fellows were reported to the police by the ATM cash handling agency," said Pennekar.

After some word play and a little convincing by the police, Pennekar said those two persons let go of the Rs 65,000, resulting in the bank recovering all the money.

No first information report was reported but only the petition from the ATM cash handling agency, said Pennekar.

 

  

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Comment on this article

  • Joseph, Qatar

    Sun, Jan 12 2020

    An incident similar to this happened near our residence at the Qatar Islamic Bank ATM in Doha, Qatar way back in 2005. The only difference being .... the employer and the bankers allowed the guy ... a poor Nepali labourer to go scott free and INSTEAD reprimanded and penalized the ATM machine firm - NCR for the entire goof up. The Nepali guy worked in the same hypermarket. Incidentally he wanted to withdraw Qatari Riyals 500 only but was instead dispensed with ten notes of Qatari Riyals 500. Surprised as he was, he remitted the entire amount to his hometown back in Nepal on Friday evening (weekly off day) from the Al Mana exchange remittance counter in the city and informed his employer and the bankers of this incident the very next day. Due to his sincerity, the employer and the banker did not take any action and instead let it go as an "exception". A one off incident. Such things do happen .

    DisAgree Agree [7] Reply Report Abuse

  • Haneef, Mangalore

    Sun, Jan 12 2020

    To recover our money of faulty machines we have to run and sweat.

    DisAgree Agree [7] Reply Report Abuse

  • Sunil K, Mangalore

    Sat, Jan 11 2020

    When a bank debits your account wrongly, their staff make you run around for days, sometimes having a laugh behind your back pocking fun at your misery. So I applaud the two who held on to the cash and made the bankers sweat a little under their white collars. Bravo !

    DisAgree [1] Agree [15] Reply Report Abuse

  • Navin Shetty, Manipal/ Bahrain

    Sat, Jan 11 2020

    It is not ATM malfunction, it is the malfunction of the person who kept the wrong denomination currency in a wrong cash cartridge.

    DisAgree Agree [15] Reply Report Abuse

  • El En Tea, Mumbai

    Sat, Jan 11 2020

    EVM can give outcome result 303
    Why not ATM

    DisAgree [6] Agree [19] Reply Report Abuse

  • Rudalf M D Souza, Omzoor/Kuwait

    Sat, Jan 11 2020

    ATM (Automated Teller Machine) now changed to Adhika Thondraeya Machine

    DisAgree [5] Agree [6] Reply Report Abuse

  • Chetan, Mangalore

    Sat, Jan 11 2020

    Sometime back a customer of SBI who was admitted to a hospital and wanted cash to pay the bills gave her debit card to her husband. When the husband went to withdraw Rs 20000 he was shocked to find that the amount was debited but he did not receive the cash. SBI refused to pay the customer the money saying that only the debit card holder is eligible to receive cash in such a case and on technical grounds said because the husband used the wife's card they are not liable to the pay the customer. The customer then approached the Consumer forum and after 5 years was compensated for the loss. These banks show their roguish behaviour when they have to recover their dues but care two hoots when they have to pay their customers.

    DisAgree [2] Agree [45] Reply Report Abuse

  • ca girishkk, m'lore/dxb

    Sat, Jan 11 2020

    Even ATM's functioning become FEKU.....!!!!
    Totally gone case....!!!!

    DisAgree [12] Agree [32] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Sat, Jan 11 2020

    Luckily ATM didn't dispense Rs. 2000 ...

    DisAgree [3] Agree [44] Reply Report Abuse


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