Attention domestic air passengers: Karnataka govt updates rules and regulations


Daijiworld Media Network – Bengaluru

Bengaluru, May 27: With the Government of India allowing domestic air passenger flights to resume from May 25, there have been doubts about the quarantine rules and many other formalities that passengers will be subjected to when they arrive at their destination.

Government of Karnataka's department of Health & Family Welfare has released a detailed a Frequently Asked Questions (FAQs) for all returnees to the state.

Below are the details of the document:

1. Do we need permission from Seva Sindhu to fly in domestic flights to Karnataka?

Answer: It is not a permission but a mandatory registration followed by auto-approval. A person desiring to travel to Karnataka by air flight, after doing the travel registration and obtaining PNR, should apply on Seva Sindhu portal under the following category.

On successful submission of application, the applicant will get an acknowledgement SMS on his registered mobile. That acknowledgement should be shown at the check-in counter. The responsibility of the passenger gets completed on successful registration along with submission of undertaking to abide by the quarantine norms set by the state government, and showing the same at the check-in counter.

Entry into Karnataka will be allowed to only those air flight passengers who apply for e-Pass from Seva Sindhu portal under the category mentioned above, and show the SMS acknowledgement at the check-in counter. Kindly note that auto-approval is dependent on timely sharing of travel details by the airline (please see FAQ 3).

2. Seva Sindhu portal does not have an option for flight passengers. What to do?

Answer: The Seva Sindhu portal has been updated and the provision for applying for the e-Pass after booking the air ticket has been provided. Please note that mobile number of the passenger, PNR number, addresses at origin and in Karnataka and a declaration to follow the quarantine norms set by Government of Karnataka are mandatory requirements.

3. How much time does it take for approval of pass on Seva Sindhu portal after submitting application?

Answer: Approval of the application is dependent on the concerned airline sharing the passenger details with the state government in a timely manner.

The concerned airline is required to share the PNR and mobile details with Government of Karnataka at least 2 hours before start of the flight. Based on that information, the application will be auto-approved and e-Pass will be communicated to the passenger on his mobile before arrival in Karnataka.

4. I am living in one of the non-high risk states as mentioned in interstate SOP of Government of Karnataka. But, boarding flight from a high-risk state. Will I be subjected to Institutional Quarantine?

Answer: Yes. All passengers who are boarding flights from high-risk states will be subjected to 7 days of Institutional Quarantine upon arrival in Karnataka, irrespective of their present residence. High-risk states as per present interstate SOP are: Maharashtra, Delhi, Tamil Nadu, Gujarat, Rajasthan and Madhya Pradesh.

5. I am boarding a flight from non-high risk state as mentioned in interstate SOP of Government of Karnataka. But, the flight I have booked has a stop-over in a high-risk state. Will I be subjected to Institutional Quarantine?

Answer: No. If you have not exited the airport terminal during the stop-over, Institutional Quarantine is not required. However, 14 days of home quarantine is essential for all passengers arriving in Karnataka from non-high risk states.

6. Seva Sindhu does not have options for stranded people. Under what category should I apply?

Answer: Option for stranded people has been made available on Seva Sindhu portal. It is advised to avoid travel during this period unless essential. If any specific emergencies is not mentioned, you can choose the nearest option applicable to you on the portal. This will be further verified on your arrival to Karnataka.

7. We are already under Institutional Quarantine as per previous guidelines. Are these guidelines applicable to us? Will the test be done on the 5th day or will the 14 days of Institutional Quarantine continue?

Answer: Yes, new guidelines will supersede previous orders. As mentioned in the latest Version 3 of interstate SOP, the new guidelines will be applicable to all interstate passengers. Test will done between 5th to 7th days of arrival for all passengers who have returned from high-risk states followed by 7 days of home quarantine.

8. Seva Sindhu takes 4-6 working days for permission letter. We have already booked tickets What do we do?

Answer: A separate application for the e-Pass after booking the air ticket has been provided The passenger is advised to make the application at the above option giving PNR and other details. Thereafter, there is an auto-approval based on sharing of the passenger’s details by the airline at least 2 hours before start of the flight.

9. I have a one-month old baby/small child, and I cannot be in home quarantine without support from husband. Can both parents be allowed for home quarantine?

Answer: As an exception, home quarantine is allowed for only one attender accompanying pregnant women, children below 10 years, senior citizens aged above 80 years and terminally ill patients who are travelling from high risk states to Karnataka.

10. I have a child of 2 years. If we can get a negative test report before departure from high state, will home quarantine be allowed immediately after landing without a repeat test?

Answer: Yes, it will be allowed. In fact any passenger who gets a negative COVID-19 test report from ICMR approved lab that is not more than 2 days old from the date of journey can be exempted from Institutional Quarantine and will have to go for 14 days home quarantine.

11. I am working in Delhi but my family stays in Bengaluru. I want to come to Bengaluru to be with my family during this crisis as my company is allowing work from home. This is not mentioned as a compelling reason in the SOP. Will my application be approved on Seva Sindhu? How do I apply?

Answer: Option for stranded people has been made available on Seva Sindhu portal. It is advised to avoid travel during this period unless essential. If any of specific emergencies is not mentioned, you can choose the nearest option applicable to you on the portal. This will be further verified on your arrival to Karnataka.

12. I am a medical professional travelling to Karnataka by domestic flight. Should I apply on Sindhu Portal? Will I be quarantined on arrival?

Answer: All persons who are travelling to Karnataka have to apply on Seva Sindhu portal for e-Pass. As a precautionary measure during this crisis of COVID-19 pandemic, all persons returning to Karnataka have to be on 14 days of quarantine after arrival. Medical professionals will allowed for home quarantine.

13. Do I need to pay for testing or will it be done for free by government?

Answer: Testing will be done free of cost from ICMR approved government labs.

14. Do I need to pay for Institutional Quarantine. Do I have an option of staying at hotel?

Answer: Yes. Institutional Quarantine will be on self-pay basis. Options of hotel category based rate-band will be provided on arrival at the airport. However, option of any particular hotel may not be allowed.

15. What is the per day cost I have to pay for Institutional Quarantine?

Answer: The rates may vary from district to district based on your city of arrival in Karnataka. Below are mentioned rates for Bengaluru as notified from BBMP. These are present rates and subjected to change from time to time.

16. I need to travel by road to an other state after arriving in Bengaluru. Do I need to apply for an e-Pass on Seva Sindhu?

Answer: Yes, Seva Sindhu e-Pass is mandatory for all passengers arriving in Karnataka.

17. I am boarding from a high-risk state and having a transit flight at Bengaluru. Will quarantine be applicable?

Answer: No, passengers who are having transit at any airport in Karnataka and who do not exit the airport are not subjected to quarantine. Airport heath screening will be applicable.

18. I am a crew member with an airline. Will I be subjected to Institutional Quarantine on arrival to Karnataka from a high-risk state?

Answer: Crew members of an airline are exempted from quarantine. However, screening at airport entry would be applicable.

19. Is Institutional Quarantine compulsory for all passengers travelling to Karnataka?

Answer: If you are travelling/boarding flight from high-risk states (Delhi, Maharashtra, Gujarat, Rajasthan, Tamil Nadu and Madhya Pradesh), then 7 days of Institutional Quarantine is mandatory. After that you will be tested for COVID-19 and sent to home quarantine for another 7 days. If you are travelling from any other states to Karnataka, then 14 days of home quarantine is mandatory.

20. I am travelling from a non-high risk state. Is home quarantine of 14 days mandatory?

Answer: Yes, 14 days of home quarantine is mandatory for all passengers travelling from non-high risk states. This quarantine is for your protection, your close ones and community at large. It very essential to follow home quarantine guidelines and precautions strictly for 14 days and report to health department regularly during this period. Help us to help you. Let us break the chain of COVID-19 transmission together.

21. I am a resident of Haryana (Green Zone) came to Delhi (Red Zone) only to board the flight. Why should I be quarantined?

Answer: All large states in India are having COVID-19 cases. The 14-day quarantine is mandatory for all passengers arriving from any state into Karnataka. For operational feasibility and also to minimize the risk of importing COVID-19 cases from other states, it has been decided to place passengers from six high-risk states (Delhi, Maharashtra, Gujarat, Tamil Nadu, Rajasthan and Madhya Pradesh) into Institutional Quarantine for first 7 days, and on being found COVID-19 negative on testing, into home quarantine for next 7 days.

We also want to discourage unnecessary travel during this period while facilitating travel of stranded persons. Further, we are also taking care that interstate travel do not increase burden of COVID-19 cases in the state.

For logistical feasibility of verification process and ensuring safety of people, it has been decided to place all passengers boarding flight from high-risk states in Institutional Quarantine for 7 days and followed by 7 days of home quarantine. Even though you may be living in non-high risk state, you would be travelling to high-risk state to board a flight to Karnataka.

22. I had a connecting flight; but it got cancelled. Now I have to stay for a day in city hotel and continue my air travel tomorrow. Why quarantine for me?

Answer: If you have travelled from a high risk state, you are required to stay in a quarantine hotel in Karnataka till you get your connecting flight. Then you may be allowed to leave at time of your connecting flight. This applies to all passengers who exit the airport terminal for any reason.

23. I had a connecting flight, it got cancelled. Now I plan to travel by road to my native place in other state. Why quarantine for me?

Answer: No quarantine is required in Karnataka. You have to register on Seva Sindhu portal and share details of same with the screening team at the airport. Travel and address details will be communicated to the concerned state and followed up accordingly.

24. Airlines never told me that there is a mandatory quarantine, I followed MoCA & MoHFW guidelines. So do not quarantine me!

Answer: MoHFW, Government of India guidelines clearly states, “States can also develop their own protocol with regards to quarantine and isolation as per their assessment”. May be referred through this direct link to Ministry of Health and Family welfare-GOI website - https://www.mohfw.gov.in/pdf/Guidelinesfordomestictravel(airortrainorinter-statebustravel).pdf

It is responsibility of passengers themselves to go through quarantine protocols of each state before travelling during this period. Government of Karnataka has clearly specified all protocols including quarantine from high-risk states through website and social media. These guidelines are also being updated from time to time. https://covid19.karnataka.gov.in/

25. I was not aware of the quarantine procedures; I am ready to go back; but I have no money to book ticket.

Answer: If you have travelled from high-risk state 7 days of Institutional Quarantine is mandatory once you come out of airport terminal. Free quarantine centres from Government are also available. Teams at the airport will guide you on that.

26. I was told that cost of quarantine is borne by the GoK. Now I do not have money for Institutional quarantine!!

Answer: If you have travelled from high-risk state 7 days of Institutional Quarantine is mandatory once you come out of the airport terminal. Free quarantine centres from Government are also available. Teams at airport will guide you on that.

27. I am just 2 months pregnant; I do not have any document to prove it... do not put me in Institutional Quarantine!!

Answer: RT-PCR test for COVID-19 is mandatory after arrival for pregnant women, children below 10 years, elderly above 80 years and terminally ill patients can be sent for home quarantine. Initially all persons will be taken to Institutional Quarantine and test results might be available within a day. It would be convenient if you have a medical record or else medical examination may be done at the quarantine centre and you will be advised on home quarantine.

28. I am working with a PSU; I came to Bengaluru for some official work, followed by 3-days personal leave. Put me under exempted category.

Answer: Every person carries similar risk of COVID-19 infection and transmission. Exception may be allowed if your PSU can give written letter stating your quarantine at designated official guest house.

 

 

  

Comment on this article

  • K. Senthil Kumar, Jatni, Bhubaneswar, Odisha

    Sun, Jun 7 2020

    I am traveling from Bhubaneswar to Trichy by transmitting through Bangalore Airport. I am exiting the airport, only flight change is required at the Bangalore airport. Do I need to get both entry and exit Seva Sindhu e-passes of Karnataka?

    Thanking you in advance.

    DisAgree Agree [4] Reply Report Abuse

  • Anil Kumar, Bhubaneswar

    Tue, Jun 2 2020

    I am traveling from him risk state to drop my pregnant wife and I want to return back within 3days can I go by showing return ticket

    DisAgree Agree Reply Report Abuse

  • Anil Kumar, Bhubaneswar

    Tue, Jun 2 2020

    I am traveling from him risk state to drop my pregnant wife and I want to
    return back within 3days can I go by showing return ticket

    DisAgree Agree Reply Report Abuse

  • Anamika, Muzaffarpur/Bihar

    Mon, Jun 1 2020

    Am coming from Bihar, And I have to join office...so in that case qurentine is required???or any test is required???how many days time it will come to results
    .

    DisAgree Agree Reply Report Abuse

  • Diwakar Menon, Kerala

    Sat, May 30 2020

    I had booked for a direct flight from Mumbai to Kochi. However, the airlines has cancelled the flight and booked me on flight Mumbai to Bangalore and Bangalore to Kochi. There is a flight change at Bangalore. Will I require a e-Pass from Karanatka Seva Sindhu portal. Pl. guide

    DisAgree [1] Agree [2] Reply Report Abuse

  • Anil Bandeala, Madhiramandapalli duggonidi wrangala telangana

    Fri, May 29 2020

    Emergency leave

    DisAgree Agree Reply Report Abuse

  • Gopal Yandigiri, Ratnagiri, maharastra

    Wed, May 27 2020

    My wife stranded in basavan bagewadi, vijayapur, she is 5th month pregnant, she facing there lots of medical problems, she hav medical history prgncy related, thats why i want to pick up her and take to here ratnagiri travel by road, what is the procedure? Pls inform me, i am in lots of tenced about her, pls guid me

    DisAgree [1] Agree Reply Report Abuse

  • D DSouza, Mumbau

    Wed, May 27 2020

    I am a senior citizen presently in Mumbai I have a rural
    Farm house where I can be home quarantined. What documents
    do I need to submit. I have medical appointment to see my
    Doctor.

    DisAgree [1] Agree Reply Report Abuse

  • Dilip, Mangalore

    Wed, May 27 2020

    Does anyone have any idea how long does is take to process the epass approval in seva Sindhu? Many thanks in advance.

    DisAgree [1] Agree Reply Report Abuse

  • Pam, Mangalore

    Wed, May 27 2020

    What are the rules for Bangalore to Mangalore flights? Will they be quarantined?

    DisAgree Agree Reply Report Abuse

  • Laxmi Tentu, Dehradun

    Wed, May 27 2020

    I am travelling from Dehradun to Visakhapatnam by transitting through Bengaluru airport.
    Only flight change is required at Bengaluru airport .
    Is it necessary/ mandatory to have both entry exit sevasindhu e-passes of karnataka?

    DisAgree Agree [8] Reply Report Abuse

  • RAJU B BHAVSAR, BANGALORE

    Wed, May 27 2020

    If we travel by road to Banglore from pune Maharashtra can i get home quarantine for 14 days I am a heart patients and had a legament damage in my right leg I can't stay in institutions quarantine I have all reports of mine .and are other members of the family who are staying there also have to be quarantine for 14 days

    DisAgree Agree Reply Report Abuse

  • RAJU B BHAVSAR, BANGALORE

    Wed, May 27 2020

    After arriving to Bangalore airport we will be quarantine for 7 days after we go home and quarantine for 7 days are other members of the family who are staying there also have to be quarantine for 7 days

    DisAgree Agree Reply Report Abuse

  • Neil Mendonca, Mudarangadi, Udupi district.

    Wed, May 27 2020

    I am a crew member working aboard a cruise ship in the united states. Once i get my flight itenary details if it says u.s-mumbai( transit)-banglore(Transit)-manglore( final destination). How will the quarentine rule apply to me?

    DisAgree Agree [6] Reply Report Abuse

  • Lawrence Lobo, Mangalore

    Wed, May 27 2020

    I will cancel my air ticket..

    DisAgree [1] Agree [15] Reply Report Abuse

  • KUMAR, MANGALORE

    Wed, May 27 2020

    Wonder when we ll have normalcy of travel with no quarantine.

    DisAgree Agree [8] Reply Report Abuse


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