Daijiworld Media Network – Bengaluru
Bengaluru, Sep 18: In a much-needed relief for marginalised citizens across Karnataka, the Department of Food and Civil Supplies has resolved a persistent technical bottleneck plaguing the 'Anna Bhagya' subsidised ration distribution. Senior citizens and daily-wage earners who frequently return empty-handed from fair-price shops due to biometric verification failures can now breathe easy, as the government has introduced exemptions from mandatory fingerprinting.
Additionally, stringent administrative protocols under the 'Anna Suvidha' scheme—designed to deliver rations straight to the doorsteps of senior citizens aged 75 and above—have been comprehensively streamlined.

2% exemption quota at every fair-price shop
To smooth out the distribution workflow, the Food Department has sanctioned a 2% exemption margin on total beneficiaries per fair-price shop, specifically waiving biometric verification. To block potential loopholes, local authorities are compiling verified rosters of genuine senior citizens and distressed individuals facing authentic authentication hurdles.
What triggered the biometric relaxation?
• Faded fingerprint ridges: Ageing naturally wears down fingerprint lines among senior citizens, leaving biometric scanners unable to register matches.
• Toils of the labour class: Construction hands, agricultural field workers, and manual labourers endure heavy physical wear on their fingers, turning standard e-POS fingerprint verification into a daily obstacle.
• Server and network gridlocks: Both urban and rural ration depots routinely suffer from poor connectivity, forcing anxious crowds into gruelling, hours-long queues.
How the new exemption framework operates
Under the revised framework, alternative authentication takes priority. For elderly individuals, bedridden patients, or those with worn fingerprints, distribution will be processed via Iris scanning.
Furthermore, in extreme cases where medical conditions, visual impairments, or other constraints block even Iris scanning, completely helpless beneficiaries will receive absolute exemptions from both fingerprint and Iris verification to guarantee unhindered ration delivery.
'Anna Suvidha' streamlined for doorstep access
Initially introduced to deliver rations straight to the doorsteps of vulnerable single senior citizens aged 75 and above, the 'Anna Suvidha' initiative previously hit a wall due to rigid technical prerequisites. Beneficiaries were required to download a dedicated mobile application and complete independent digital registrations—a major headache for elderly individuals lacking smartphones or digital literacy.
Recognising these practical difficulties, the government has scrapped the mandatory app registration hurdle, smoothing out administrative procedures to ensure direct-to-door delivery. This progressive shift promises immense peace of mind to millions of vulnerable elders and struggling daily-wage workers statewide.