Mangaluru: Service fee demand on pretext of Gas cylinder inspection – Plaint against HPCL


Daijiworld Media Network – Mangaluru (MS)

Mangaluru, Dec 9: A document writer from Puttur has raised a complaint with the district administration of Dakshina Kannada and chief secretary of state accusing Hindustan Petroleum Company Limited (HPCL) of sending their personnel for house visit of consumers on the pretext of inspecting the cooking gas cylinder and collecting service fee for the same.

R K Pangannaya, is the person who has written complaints on HPCL company. However, responding to the complaint raised by Pangannaya, a senior officer of HPCL said, “Every gas supplying company visits the houses of their consumer, once in every five years to ensure safety of gas cylinders and equipment and also take service charges for the same.”

 

  

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Comment on this article

  • Antony, Padil

    Fri, Dec 09 2022

    HP better inspect their cylinders itself before delivery. With rust and so many dents tragedy is bound to happen. Customers must reject such cylinders.

    DisAgree Agree [20] Reply Report Abuse

  • Jossey saldanha, Raheja Waterfront

    Fri, Dec 09 2022

    Luckily they didn't charge GST ...

    DisAgree [2] Agree [8] Reply Report Abuse

  • Dinesh, Udupi

    Fri, Dec 09 2022

    Inspecting and checking Gas Stove and Gas pipe for leakage is OK but Why Gas Cylinder? its replaced as when gets empty may be within 2 months...!!! The GAS company has to bear the service charges and not by consumer...

    DisAgree Agree [17] Reply Report Abuse

  • Melroy C.F.Fernandes, Mangalore

    Fri, Dec 09 2022

    No college PhD's are needed to get educated. All that is needed is to be able to read the most widely used languages. Writing is the next step.// The dealer and the inspector need to be congratulated for performing their duty. This is a safety matter. These inspections have always been done right since the beginning of these companies. The problem is that most dealers do not conduct the mandatory inspection.//Yes, accidents may occur despite the inspection, that is because real accidents cannot be predicted.// Most accidents occur due to foolish carelessness or ignorance.// https://myhpgas.in/myHPGas/HPGas/ConsumerGuidance.aspx ///Inspection of the LPG Installation: You must insist on a mandatory inspection of their LPG installation once in 2 years by the trained mechanic. This service is available on payment of the requisite charges approved by Oil Marketing Companies. This will help in safe up keep of the domestic LPG installation.///https://www.hindustanpetroleum.com/documents/pdf/Circular%20on%20Service%20charges%20for%20LPG%20distributorships%20-Sept%202019.pdf////B. Service charges applicable to all other consumers other than ‘A’ above - 6. Mandatory Inspection of domestic installation to be done after cleaning the hotplate(Once in Five years and charges are same irrespective of number of burner in stoves) - Total including GST Rs. 236.00/-///

    DisAgree [7] Agree [4] Reply Report Abuse

  • real kujuma, kodial

    Fri, Dec 09 2022

    these kind of luka chupi games were not heard before 2014..chaiwala has shown the country how to deceive fellow countrymen.

    DisAgree [13] Agree [15] Reply Report Abuse

  • Adivappa Naikodi, Bangalore

    Fri, Dec 09 2022

    I think you have still stuck in 2014, we were paying for this kind of service since 2004, and there after you will in some keyhole, may not know.

    DisAgree [2] Agree [1] Reply Report Abuse

  • sri_elder, Karkala

    Fri, Dec 09 2022

    Their service definitely required for safety inspections. Stove, regulator, quality of connecting pipes and its lifetime expiry date. These checks cannot be done remotely.

    DisAgree [3] Agree [8] Reply Report Abuse

  • Cynthia, Dk

    Fri, Dec 09 2022

    This inspection of BP is going on since 4/5 years...without prior information...

    DisAgree [2] Agree [13] Reply Report Abuse

  • Cynthia, Dk

    Fri, Dec 09 2022

    Even some boys visit the houses in the name of inspection under the name of Bharat Petroleum. They collect money in the name of inspection. If we call the office, they say "yes...we have sent some boys." If we say we don't require, they say we give remarks blah blah blah....So much money we shed on cylinders, then why such pottu inspection? Problems come on any random day pertaining to tubes, burners, regulators and cylinders and Problems do not arise on the day of their pottu inspection. Looting like anything. If bp/hp wants to conduct inspection, let them send advance whatsapp message and let them conduct at their cost.

    DisAgree [1] Agree [21] Reply Report Abuse

  • Eva, Kirem

    Fri, Dec 09 2022

    In this case an announcement and their fee structure should be announced. As such majority people are struggling to meet two ends today. In order to not to exploit consumers it is their responsibility to make the customer to be aware beforehand. Thank you.

    DisAgree [3] Agree [18] Reply Report Abuse

  • Naveen, Mangalore

    Fri, Dec 09 2022

    This is one more new loot mar plan from the company

    DisAgree [1] Agree [20] Reply Report Abuse


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Title: Mangaluru: Service fee demand on pretext of Gas cylinder inspection – Plaint against HPCL



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