Emirates launches contactless experience at Dubai International Airport


Daijiworld Media Network - Dubai

Dubai, Oct 24: Passengers at Dubai International Airport will be experiencing contactless airport after Emirates' Airlines has announced the launch of an integrated biometric path. The new system is open to Emirates passengers travelling from and through Dubai.

With the latest biometric technology — a mix of facial and iris recognition, Emirates passengers can now check in for their flight, complete immigration formalities, enter the Emirates Lounge, and board their flights, simply by strolling through the airport. Putting emphasis on health and safety the various touchpoints in the Biometric path allows for a hygienic contactless travel, reducing human interaction.

Adel Al Redha, Emirates' chief operating officer, said, "We have always focused on providing a great customer experience at any touchpoint and now it is more vital than before to make use of technology to implement products and introduce processes that focuses not only on fast tracking customers, but more importantly on health and safety during their travel journey. The state-of-the-art, contactless biometric path is the latest in a series of initiatives we have introduced to make sure that travelling on Emirates is a seamless journey and gives customers added peace of mind."

The biometric touchpoints are currently installed at select First, Business and Economy Class check-in desks in Terminal 3 at DXB; immigration gates including a 'smart tunnel'; Emirates' premium lounge entrance at concourse B as well select boarding gates. Areas where biometric equipment are installed will be clearly marked and additional units will be installed at each touchpoint in the future.

General Directorate of Residence and Foreigners Affairs in Dubai (GDRFA) in collaboration with Emirates introduced the Smart Tunnel project is a world-first for passport control where passengers simply walk through a tunnel and the immigration authorities clear without human intervention or a physical passport stamp.

  

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