Daijiworld Media Network - Mangaluru (SP)
Mangaluru, May 14: During the first quarter of 2019, in spite of suffering a decline in terms of service quality criterion, the international airport here has maintained its top ranking in terms of the survey of private and public-private partnership airports survey.
As far as service quality rating is concerned, this airport had got 4.92 rating for the three-month period from October 2018 to December 31. During the first three months this year, the service quality rating saw a slump to 4.85. If we take into account all the airports in the country, the service quality ranking of this airport this year has slipped from 27th to 38th. The average rating of the airports stands at 4.6 and hence the city with 4.85 marks has succeeded in topping the list.
The rating is awarded, duly taking into account the time passengers are forced to wait in the queue, connectivity to airport from different parts of the city, adequacy or otherwise of parking system, quality of security staff service etc.
Ahmadabad with 4.81 and Thiruvananthapuram airport with 4.8 have been ranked at second and third spot after Mangaluru.