Mangaluru: Smart Card unavailability persists three months after vehicle purchase

Daijiworld Media Network – Mangaluru (MS)

Mangaluru, Feb 22: Several individuals are still awaiting their smart cards even after three months of receiving their new vehicles. The prolonged delay in smart card issuance by the RTO has led to a significant backlog in the distribution of RCs over the past few months.

Customers who have recently purchased vehicles find themselves in a frustrating situation as they await the issuance of their RC and DL smart cards. Unfortunately, obtaining accurate information regarding the delay has proven to be a challenge, with conflicting statements from RTO officials.

The responsibility for generating smart cards for Karnataka RTO offices is outsourced to the private company Rosmata. Issues have arisen in the smart card delivery process due to complications with the software transfer. Delays in printing occur when proper information is unavailable for certain smart cards.

Although some customers receive mobile notifications indicating that their smart cards have been dispatched to their addresses, they do not receive the cards. Upon checking the website, they often find that records for such deliveries are unavailable.

For goods vehicles, especially those involved in public transport, the RC is crucial. Without the RC, the RTO does not issue permits or Fitness Certificates (FC), causing significant inconvenience.

Yogish, the state transport commissioner, acknowledged the smart card issue, stating that efforts are underway to resolve it. He mentioned that such issues arise once or twice a year, and the department typically resolves them promptly.

Sridhar Mallad, ARTO, Mangaluru, provided an update on the situation, stating, “Smart card distribution is pending for 5700 people. Most of the smart cards are in the process of being prepared, and the issue will be completely resolved in the next couple of weeks.”




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Comment on this article

  • Jossey Saldanha, Raheja Waterfront

    Fri, Feb 23 2024

    I'm still carrying a temporary peace of paper issued by the Dealer ...

    DisAgree [4] Agree [3] Reply Report Abuse

  • prashanth, MLR

    Fri, Feb 23 2024

    From Past 2 years still using paper receipt as RC..

    DisAgree Agree [2] Reply Report Abuse

  • Rajendra, Mangalore

    Fri, Feb 23 2024

    We have smart cards and debit cards in millions -- Employers from large companies have high security cards--. -- surely these have high security cards features -- etc -- also we have put a a space craft -- on the moon ----- with such capabilities why we are struggling especially with a dynamic Minister -- SHRI GADKARI --

    DisAgree [1] Agree [2] Reply Report Abuse

  • real kujuma, kodial

    Fri, Feb 23 2024

    now it is much better..during 40% chaddi used to take one year...

    DisAgree [9] Agree [4] Reply Report Abuse

  • Norman M, Shirva/Mlore

    Fri, Feb 23 2024

    If both Mlore and Udipi are part of karnataka not sure how udipi is able to give the smart cerd in 5 days and mlore takes 3 months.

    DisAgree [2] Agree [2] Reply Report Abuse

  • Ajay Rebello, Kallianpur

    Thu, Feb 22 2024

    Only 1 or 2 times a year! so no problem! great attitude sir we can all rest for those particular 1 or 2 days, declare public holiday

    DisAgree [1] Agree [2] Reply Report Abuse

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Title: Mangaluru: Smart Card unavailability persists three months after vehicle purchase

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