Mangaluru: Chitki App - Get daily needs home delivered within 90 minutes

Media Release

Mangaluru, Feb 26: Covid pandemic has changed the way people use to live. Even routine everyday shopping for essentials has become a herculean task. Today, shops and supermarkets observe restricted timings. Daily need items are often not available. There is also exposure to health risk and the pressure to observe health safeguards. All these factors make shopping a frustrating experience. Add to this, the extra effort involved in travel and in searching display shelves, and precious time wasted in waiting in long queues. Now ‘Chitki’, a new Mangaluru based online shopping service, has come as a saviour for shoppers as it helps customers to enjoy hassle-free shopping and get items delivered at their doorsteps.

Chitki is an online supermarket with a difference. It is based locally and understands the tastes and needs of Mangalureans all too well. Its spacious warehouse is well stocked with every product that one needs. From locally made Ideal Ice Cream, Aruna Masala, SRR, BON and Narans products to multinational brands like Nestle, Cadbury, Everest, MDH and Kellogg’s to desi names like Nandini, Patanjali, and Amul, it offers thousands of products to choose from.

A team of over 30 experienced personnel strives continuously behind the scenes to satisfy their customers’ needs with dedication and enthusiasm. Further, Chitki gives great discounts and special offers to customers without compromising on the quality of its products. While normal deliveries are done the same day / next day as per the time slot applicable. Customers who need immediate service may also avail ‘Express Delivery’ and get items within 90 minutes.

Chitki was founded as a start-up venture by a group of young entrepreneurs who were keen to explore the emerging opportunities in online business. The Covid lockdown in March 2020 opened the eyes of Mangalureans to the advantages of online shopping. Chitki was well prepared to offer full-scale service to customers. Today, Chitki has emerged as Mangaluru’s most loved shopping partner, having a data base of over 35,000 customers including more than 25,000 app downloads. At present, Chitki delivers in Mangaluru city from Surathkal in the north to Thokottu in the south.

Premium Quality Groceries and Spices, Locally Grown Vegetables

Fresh vegetables, fruits and groceries are always of maximum interest to customers. The expert handlers at Chitki address their needs with handpicked fresh vegetables. “About 60% of our fresh vegetables come straight from the farmers,” says Deekshith Shetty, the CEO of Chitki. The company also procures premium-quality Rice, Dal, Pulses, Grains and Spices directly from their place of origin. This enables users to get assured quality at the best price. The best-selling varieties of grains preferred by Mangalureans are always stored in adequate quantities to avoid out of stock situation.

The favourite locally grown vegetables like Lady’s Finger, Cucumber, Bitter Guard, Long Beans, Coccinia (Manoli / Tendle), Amaranth Leaves Red/Green, Green Chilly, Raw Jackfruit, Raw Banana and Brahmi Leaves (Timare) are always on stock during season.

Exotic Fruits and Vegetables

Chitki’s USP is its mind boggling range of exotic fruits and vegetables like Lenis Gala Apple, Italian Royal Gala Apple, California Black Grapes, Chilean Blueberry, Granny Smith Green Apple, Hass Avocado, Spanish Plum, Mandarin Orange, Red Heart Dragon Fruit, Vermont Beauty Pears, Tasmanian Cherry and vegetables like Thai Red Chilli, Pok Choy, European Cucumber, Capsicum, Zucchini, Red Cabbage, Green Chinese Cabbage, Iceberg, Celery, Parsley etc. Chitki specially procures them fresh to pamper the refined taste of Mangalureans.

Chicken, Meat, Fish and Seafood

For meat lovers, Chitki has a wide range of meats like chicken and lamb in a variety of cuts to suit your culinary needs. Fresh fish is procured every day from the Mangaluru and Malpe docks. All such products are hygienically processed on order and delivered in cold box till it reaches the customer.

Frozen foods and Ice cream

If you are looking for variety of frozen food, they have it all. Their range includes vegetarian and non- vegetarian frozen foods from major brands like McCain, Amul, Godrej Yummiez, Elicious etc. Under ice-cream, they have wide range of Ideal ice creams including premium and sugar-free ice creams.

How to Shop on Chitki

Shopping with Chitki is a much more happy experience than visiting a regular supermarket. Customers can place orders via the website Mobile users can download the Android app available on Google Play Store, and the iOS app available on the App Store. The website as well as the app is designed to navigate and place orders.

Users can pay Cash on Delivery (COD) or make online payment via Debit Card, Credit Card, Net Banking, Google Pay, PhonePe and PayTM.

Chitki maintains an entire fleet of delivery vehicles. All deliveries on order are made on the same day or the very next day as per the slot selected. Those who want immediate delivery can also opt for Chitki’s unique ‘Express Delivery’ service, whereby the orders are door delivered within 90 minutes.

Chitki for Senior Citizens

For the elderly and those who are not comfortable using the app or the website can call on our customer care number 7676126265 and place the order, either through voice call or via WhatsApp from 10 AM till 4 PM. Depending on the available slots orders will be delivered.

Chitki for NRI

If you are residing outside Mangaluru and thinking of ordering daily needs to your parents in Mangaluru, Chitki will do it for you. Place the order online. Chitki will deliver it till the door step.

You can also order monthly groceries for old age homes and orphanages located within our service location.

A Milestone in Safe Delivery - Playing a Vital Role during the Lockdown

During the Covid lockdown, Chitki implemented zero contact delivery to ensure 100% safety of its customers and employees. Staff underwent fever screening to detect any transmission. Warehouse and delivery vehicles are sanitized regularly, along with hygienic packing and delivery of products. As a result of these stringent precautions, Chitki has scored a huge win in not having even a single Covid positive case within its team so far.

“With limited resources and interrupted supply, we worked day and night to deliver essential needs to Mangalureans,” says Deekshith Shetty, recalling the unforgettable experience. “With containment zone in every part of the city it was very difficult for our delivery team to reach the users. Maintaining maximum precautions and not having even a single Covid positive case within the team was very challenging, as we served our customers of all age groups. It was our responsibility to keep ourselves and our customers safe.”

So with Chitki at your service, the time has indeed come for you to take your daily shopping to the next level.


Online Order:
Android App
iOS App

Offline Order:
Call and Order: 76761 26265
Order via WhatsApp: 76761 26265

Service Location: Entire Mangaluru city, Surathkal, Thokottu, Derlakatte





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Comment on this article

  • Shane Fernandes, Mangalore

    Sun, Feb 28 2021

    Good Luck Chitki, i have good experience of their service and quality .. thank you daiji for giving information ..people staying in abroad can make use of this service to deliver essentials to their family in Mangalore

    Reply Report Abuse Agree [2]

  • DEEPAK DCUNHA, Mangaluru/Kuwait

    Sat, Feb 27 2021

    I have been using Chitki since last year. Excellent service. Prompt delivery. Keep up the good work.

    Reply Report Abuse Agree [5]

  • Alwyn Dsouza, Canada

    Sat, Feb 27 2021

    My best wishes CEO Shetty. Good to know you can deliver food to our parents are you delivering in Mijar moodbidri area?

    Reply Report Abuse Agree [2]

  • Deekshith Shetty, Mangalore

    Sat, Feb 27 2021

    Thank you Mr. Alwyn, Currently we are delivering within Mangalore city. Recently we have extended our service till Surathkal and Thokottu, Derlakatte. We will keep you updated when we extend our service to Moodubidri. Thank you.

    Report Abuse Agree [3]

  • Rishi, Thane/Mumbai

    Fri, Feb 26 2021

    Chitki had played a major role during lockdown by providing the essentials to home

    Reply Report Abuse Agree [9]

  • Shreekumar, Mangalore

    Fri, Feb 26 2021

    Vegetables are very fresh and cheaper compared to supermarkets. Good luck Chitki.

    Reply Report Abuse Agree [10]

  • Cynthia, Kirem

    Fri, Feb 26 2021

    Name is "chitki"...but, their services are wonderful. During lockdown, where things were not easier available, they did the best in whatever way they can supply whereas our regular shop people didnt. Whatever they had they gave, remained balance for the items which they didnt deliver directly transfered to the account staff at the receiver end very polite, quick and dispensing friendly advice at the earliest. I wish "chitki" every success and grow all over...god bless you all..

    Reply Report Abuse Agree [10]

  • Chris de Souza, Mangalore

    Fri, Feb 26 2021

    Good to see chitki growing. i have been shopping on chitki for last 3 years. very good quality and service.

    Reply Report Abuse Agree [8]

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