Rons Bantwal
Daijiworld Media Network - Mumbai
Mumbai, Jan 31: Model Co-operative Bank Ltd launched its 'Mobile Banking' services bringing banking to the fingertips of its customers. This was launched at the ‘Customers Meet’ held on January 28 at Centre Plaza, Mira Road. The 'Customers Meet' was organized for the bank's customers of Mira Road. East, Bhayander West, Vasai East, Vasai West, Virar West and Palghar branches. This was the third in a series of 'Customers Meet' with the earlier two events being held at Emerald Hall, Hotel Kohinoor Continental, Andheri East held on January 15 and Celebrity Hall, Payyade International Hotel, Kandivali West held on January 16.
The event received good attendance and active participation of customers with approximately 250 people being present. Before the programme began, people sportingly 'posed' in the 'selfie frame' to remember the event for posterity and to share the images with their family and friends.
Albert W D'Souza, chairman of Model Co-op Bank Ltd, set the ball rolling with the inaugural address and synopsis of the history of the bank. He threw light on the current banking environment and also spoke on how Model Co-op Bank Ltd has evolved over the years, commencing from its inception on April 26, 1916. He elaborated on the criteria set by RBI for a bank to be considered an FSWM (Financially Sound & Well Managed) Co-operative Bank and how Model Co-op Bank Ltd fulfilled all the requirements. The performance of the bank can be assessed by the fact that it has been continuously winning awards over the years at the city, district and state level - Good performance of the bank - 11 awards in the last five years, truly a remarkable achievement.
The 'Mobile Banking' App was launched on stage by the chairman Albert D'Souza in the presence of the general manager and CEO of the bank, William L D'Souza. Mobile banking has brought banking to the fingertips of the customers, with a host of services available 24x7. With this new offering, the bank has become even more attractive to the younger and tech-savvy generation and the bank foresees further inroads into this market.
William D'Souza spoke on a very relevant topic 'Your money is safe with Model Co-op Bank Ltd'. He gave insights on how the funds of depositors are prudentially deployed within the stipulated framework as laid down by RBI. He elaborated on the steps the bank takes to ensure the safety of funds.
The presentations were followed by an interactive session where the customers were invited to take the mike for queries and for sharing of experiences. Many came forward and shared their experience of banking with Model Co-op Bank Ltd and expressed their satisfaction of the courteous, efficient and professional services provided by the bank.
The customers who gave their comments and suggestions were Ghanshyam Barucha, Leera Castelino Nanavati, Ignatius Lobo, Justin Tauro, Jignesh Chavan, Martha Coutto, Jitendra Cheddha, Stany Pinto, Wilfred Aranha, Ganesh Kadam, Satyavan Gaikwad, Jugal Gangar, Fr Lopez Lionel, John Crasta, Linus Colaco.
The interactive session was responded to by the chairman and the general manager.
The vote of thanks was by Thomas Lobo, director who also spoke on how the customers of Model Bank Ltd can develop and grow with the bank.
The other directors of Model Co-op Bank Ltd who were present included Paul Nazareth, Sanjay Shinde, Gerald Cardoza, Marita D'Mello and Benedicta Rebello. The event was compered by Zenon D’Cruz, deputy general manager of the bank.