Hyderabad, Dec 13 (IANS): Intense Technologies' enterprise agility product "Uniserve360" has received the best software product award 2013 from ITsAP, the apex body of IT companies in Andhra Pradesh.

Uniserve360, which enjoys 70 percent market share in the telecom industry and a leadership position in the insurance segment, received the best software product award 2013 in the MNC and established Indian companies' category.

The award was given to Intense for demonstrating exceptional business success by delivering innovative IPR products that exceed customer expectations and business objectives at the ITsAP annual awards summit held here, said a company statement.

"With increasing consumer demand to enhance brand experience and service touch points, enterprise continuously seek agility in their enterprise customer communication system. We found there is immense opportunity in solving this challenge and that's how our product development team came up with Uniserve360 which found instant adaptability for its benefits," said Intense Technologies chairman and managing director C.K. Shastri.

"Uniserve360 is a very strategic product in our portfolio that holds a great promise in the world market, as enterprises worldwide grapple with reduced margins and shrinking profitability seek best-fit for the challenges of the nexus era, to maximize enterprise-consumer-brand experience," said director and CEO Jayant Dwarkanath.