Dubai: GCC Exchange redefines customer interaction with its newly launched Mobile App

Media Release

Dubai, Sep 28: Known to be one of the pioneers of the exchange industry, GCC Exchange has opened a new chapter in customer interaction, by launching a smart user-friendly mobile app. Infused with real-time information processing, the mobile app allows its users to gain helpful insights on the recent developments from the world of GCC Exchange.

Delighted over the Mobile App launch, Mukesh Himatlal, general manager at GCC Exchange said, "Fulfilling your customers need is the key to a successful customer relationship management. Through our mobile app, we have achieved our motive of streamlining a real-time connection with our customers. We hope, this platform acts as a portable one-stop solution for all our customers’ requirements."

With a user-friendly interface as its fundamental feature, the mobile app facilitates a steady flow of information about the real-time fluctuation in currency rates, promotions, policy developments, branch locations, new product updates and much more. Thus, as a user of this app, here is a list of benefits that you are entitled to:

• Branch locator: Hassle-free location of the nearest GCC Exchange branch.
• Currency rates: Real-time currency rate updates that help you to deal with currency rate fluctuations.
• Currency converter: In mere clicks, you can easily convert your currency to the desired currency.
• Products and services: The mobile app hosts all the services offered by GCC Exchange, right from bank transfers, WPS, currency exchange, instant money transfers to demand drafts.
• Promotional updates: You can stay updated about the latest promotional offers of GCC Exchange.
• Latest news: GCC Exchange's mobile app provides you with the latest credible news stories.
• Transaction tracker: Customers can track the status of their transactions done.
• WPS salary tracker: Using this feature our WPS customers can now track their payslip and salary statement.

"At GCC Exchange, we noticed that our customers and patrons had to refer to numerous news sources to get information regarding daily exchange rates, branch network, services offered etc. Thus, to make it simpler, GCC Exchange has successfully developed this mobile app that provides the exchange industry news right at their fingertips," said Alex Fernandes, head - Digital Development & Communications, GCC Exchange.

While the entire team of GCC Exchange is eagerly waiting for the positive feedback from their customers, the work of raising the bar for customer interaction is already in progress.

About GCC Exchange:

Known for providing prime solutions for money transfer, remittance and foreign exchange, GCC Exchange has clientele across the globe. Owing to the commitment the brand shows towards its work, it constantly contends to serve clients better than expectations. Established in 2005, GCC Exchange has come a long way and yet there is a lot to cover that the company believes in. Providing exceptionally well services with hassle-free procedure and transparency has been the fundamental objective of GCC Exchange.

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