Udupi: Consumers forum orders bank manager to pay compensation


Daijiworld Media Network - Udupi (SP)

Udupi, Oct 23: Udupi District Consumer Disputes Redressal Forum, which heard a complaint filed against the manager of Syndicate Bank, Sastan branch in the taluk, has ordered the manager of the bank to pay compensation of Rs 70,000 to the complainant.

It is said that Thomas Rodrigues from Airody village had obtained overdraft facility of Rs two lac through Sastan branch of Syndicate Bank. For this facility, he had offered two life insurance policies with a face value of Rs 75,000 as security. Allegedly, the bank officials, without sending any notice or informing the borrower, created certain documents on their own, and surrendered the policies. The policies were closed prematurely and only a part of the face value being surrender value was remitted to the bank. Rodrigues had approached the Consumers Forum accusing the bank officials of cheating him and meting out injustice.

President of the forum, Shobha C V, who scrutinized 34 documents submitted by the complainant, ordered the bank manager to pay Rs 70,000 to the complainant including court costs and others.

Against this verdict, an appeal has been filed in the state level consumers’ forum for enhancement of compensation. This application has been posted to October 30 for hearing.

  

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Comment on this article

  • Rao, Udupi

    Wed, Oct 24 2018

    Banks while giving credit facilities have the habit of obtaining signature of the borrower in lot of unclear documents like blank pro notes, blank forms, unfilled applications , unfilled guarantees/ undertakings etc.

    Even the loan agreements are signed by borrower and bank does not sign and give a copy to borrower at the time of obtaining loan. They retain that later to be filled on their own requirements. They will use this later without the consent of the borrower. They only give sanction letter by bank. There is no equity principle here. Since borrower needs money they will ask him to sign on all these documents which are not correct.

    Borrower has to be careful in these matters.

    DisAgree Agree [4] Reply Report Abuse

  • Alfred, Mangalore

    Wed, Oct 24 2018

    bank managers do a lot of things like this they should be punished

    DisAgree Agree [7] Reply Report Abuse

  • LIONEL, MANGALORE

    Wed, Oct 24 2018

    TELL ME ONE THING UNDER CENTRAL GOVT WHERE THERE IS NO FRAUD...…???

    DisAgree [5] Agree [5] Reply Report Abuse

  • Dylan, Mangalore

    Wed, Oct 24 2018

    Even the PSU banks charge customers for the cheque books.

    DisAgree Agree [7] Reply Report Abuse

  • Vincent Rodrigues, Katapadi/Bangalore

    Wed, Oct 24 2018

    Quite bold step by the consumer forum to redress the customer's complaint.

    DisAgree Agree [9] Reply Report Abuse

  • GD, Udupi

    Wed, Oct 24 2018

    Banks are the biggest looters, they use your deposits to earn profits and give you negligible interest.

    DisAgree Agree [10] Reply Report Abuse

  • SUNNY DSOUZA, MARNIMIKATTE MANGALORE

    Wed, Oct 24 2018

    Achee Din
    Appna Bank Baap ka Bank

    DisAgree [2] Agree [9] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Wed, Oct 24 2018

    Now Nationalized Banks too have become Frauds ...

    DisAgree Agree [16] Reply Report Abuse

  • Stephen & Reena Pinto, Kadri / Bendur

    Tue, Oct 23 2018

    Very good movement. Banks in India have started looting customers with their charges including THE GST where govt. Is also taking the share of the loot. There appear to be no respite to the loot directed to common man. Bhakts are excluded they see nothing but.. blind bhakt...

    DisAgree [2] Agree [30] Reply Report Abuse


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