Zomato, eatery fined Rs 55K for serving chicken instead of paneer


Pune, Jul 7 (IANS): A consumer court here slapped a Rs 55,000 fine on food delivery platform Zomato along with a hotel for delivering non-vegetarian food to a lawyer who had ordered a vegetarian dish.

According to media reports, the consumer court directed Zomato to pay the fine within 45 days to city-based lawyer Shanmukh Deshmukh who was delivered non-veg food not just once, but twice.

He had ordered paneer butter masala but was delivered butter chicken instead.

"Since the curries of both dishes look alike, he didn't realise it was a chicken dish and ate it," said the reports.

According to Zomato, the lawyer complained against the food delivery platform to defame it as it had refunded his amount.

Zomato told the consumer forum that the error lay with the hotel which supplied the wrong dish, but the forum considered it to be equally guilty.

The hotel, however, admitted its mistake.

Zomato and the hotel were directed to pay Rs 50,000 for deficeincy in service and the remaining amount for mental harassment.

  

Top Stories


Leave a Comment

Title: Zomato, eatery fined Rs 55K for serving chicken instead of paneer



You have 2000 characters left.

Disclaimer:

Please write your correct name and email address. Kindly do not post any personal, abusive, defamatory, infringing, obscene, indecent, discriminatory or unlawful or similar comments. Daijiworld.com will not be responsible for any defamatory message posted under this article.

Please note that sending false messages to insult, defame, intimidate, mislead or deceive people or to intentionally cause public disorder is punishable under law. It is obligatory on Daijiworld to provide the IP address and other details of senders of such comments, to the authority concerned upon request.

Hence, sending offensive comments using daijiworld will be purely at your own risk, and in no way will Daijiworld.com be held responsible.